...Maintain basic knowledge of client products and/or services
Participate in activities designed to improve customer satisfaction and business performance
Track, document and retrieve information in call tracking database
Skill Requirements
Fluent in French both...
...transition with innovative solutions while being a reference point for competitive green metallurgy. Our global presence covers two business Sectors: Energy and Metallurgy. With a consolidated yearly turnover of €6.3 billion and a workforce of over 5,500 dedicated individuals...
...various channels, address queries empathetically, maintain product knowledge, and contribute to improving customer satisfaction and business performance. Track and document interactions to ensure accurate record-keeping.
Key Responsibilities:
Provide excellent customer...