Customer Service Advisor with Hungarian

By building strong and lasting relationships with our clients and candidates, we create strengths and conditions that move business forward, accelerate personal success and create more sustainable results.

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Our client is one of the largest outsourcing companies with more than 35 years of experience. The company provides service to more than 450 clients and has a presence in 28 countries. For some of their projects, theyre looking for a:

Customer Service Specialist with Hungarian

Responsibilities:

Communicating with customers via phone and email and resolving queries;

Providing information regarding clients' products and services, exceeding department productivity standards and quality customer care standards;

Carrying out customer inquiries in timely and correct manner by predefined rules when escalation is needed;

Understanding customers needs so as to be able to deliver the best solution for each of them in line with our key performance indicators;

Updating e-records promptly and accurately.

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Requirements:

High school diploma or higher degree;

Previous experience in customer service would be beneficial;

Excellent Hungarian skills;

Good English skills;

Strong communication and interpersonal skills;

Ability to multitask with capacity to prioritize urgent matters;

Ability to work night shifts.

If you are interested in this opportunity please send your CV in English. All applications will be treated with strict confidentiality.

Only shortlisted candidates will be contacted. Our services are free of charge for all applicants.

H&R Consult operates under License 3245/01.12.2021