Junior Technical Support Specialist with German (B2B)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading technology companies in Bulgaria.

They are looking for a Junior Technical Support Specialist with German to join their team focused on business assistance providing.

The person will have the opportunity to build an excellent professional relationship with the clients and improve their experience as users.

Main Responsibilities:

• Performing general technical support of business clients via phone;
• Use remote desktop connections to provide support;
• Diagnose and troubleshoot software and hardware problems and help company employees to install applications and programs;
• Troubleshooting email, VPN, and other issues.

The Client Offers:

• Excellent salary and bonus system;
• Nice and friendly multicultural atmosphere;
• Working Fully-Remote;
• Working time (Monday - Friday, 07:00-21:00);
• Social Benefit Package;
• Free courses in this field;
• Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

• Have excellent verbal and written German (C1/C2 Level);
• Good English level (B1 - B2 Level);
• Very good skills with MS Office, VPN, and Outlook is a must;
• Previous experience in technical support will be considered an advantage but is not a must.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted